Refund & Cancellation Policy

1. Free plan

OrderBunk is free to use forever on the Free plan, subject to the plan's lead limit. There is nothing to cancel or refund on the Free plan.

2. Paid plans (Starter & Pro)

Paid plans are one-time recharges valid for 30 days from activation. There is no auto-renewal, no lock-in, and no minimum contract. You choose when to recharge again.

3. Refund window

We offer a 7-day refundon any paid plan, provided you have used less than 10% of your plan's lead quota. Refunds are processed to the original payment method within 5–7 business days.

After 7 days, or if more than 10% of the plan's leads have been consumed, the plan is non-refundable — but you remain in control of when (and whether) to recharge again.

4. Cancellation

You can stop using OrderBunk at any time. On the Free plan, simply stop using the service — no action required. On a paid plan, do not recharge when your current plan expires; your account automatically returns to the Free tier.

Your data (forms, leads, orders, customers) is preserved after your paid plan expires; you can access it anytime by signing in.

5. Account deletion

If you want your account and all associated data permanently deleted, email us at reachout@orderbunk.com from the address linked to your account. We'll confirm and process the deletion within 7 business days.

6. How to request a refund

Reach out via either channel below with your registered email and payment reference:

• Email: reachout@orderbunk.com
• WhatsApp: +91 7999929731

7. Changes to this policy

We may update this policy from time to time. Material changes will be announced on this page and communicated to active paid subscribers via email.